The Bid Management Process

Business
Michael Baron
February 4, 2022
A close-up shot focuses on a person's hand in a white dress shirt and black tie, writing with a black pen on a document held in a silver clipboard.

Many businesses earn contracts from the public and private sectors by bidding on projects. This helps them obtain new business and expand their operations. For businesses to successfully use bids to earn new clients and projects, it is important that someone oversees the bidding process.

What is bid management?

Whether it is an individual or a team that handles bids, bid management involves monitoring when opportunities for bids arise, writing a successful bid for a project, responding to questions about the bid, and handling interactions with the entity seeking bids for a planned project.

In small to medium-sized businesses, a bid manager is likely someone who has other responsibilities, such as a company director, administrator, manager or even a project assistant. For larger businesses that do a considerable amount of work from bids, a team led by a director may handle bid management. The team may include a bid director, bid manager, bid writers, a bid coordinator and a designer.

There are pros and cons of each approach used by small and large businesses. Large teams offer more resources to manage bids and offer team members with unique viewpoints to participate in the process. But a one-person bid manager also has advantages, including the ability to act quickly and with more flexibility without requiring a collaborative team process that may require time to respond.

What does a bid manager do?

A bid manager oversees the entire process, from selecting bids worthy of pursuing, bid preparation, bids writing and managing the team responsible for bids. A bid manager also contributes to any work related to the bid.

A bid manager must fully understand the commercial and operational aspects of the business they represent. They need this to know how best to craft proposals in response to bid requests and to determine whose expertise within the business is needed to effectively collaborate on developing the best, most responsive bid proposal possible.

A bid manager must understand what the request for bids actually is seeking, including requirements related to supplies, materials, specifications and other details needed to secure the project.

Bid management skills

A bid manager must have a broad range of skills to successfully manage proposals, including:

  1. Organisation: Because they are in charge of managing internal collaboration and meeting key deadlines, organisation is a main skill for bid management. A bid manager may be responsible for juggling multiple bids at once, requiring them to closely monitor how each bid is progressing, what tasks need attention and which deadlines are looming.
  2. Communication: Bid managers are also the point of contact with the buyer and the point-person internally for the business to explain bids, requirements and other issues. This requires communication skills, including the ability to clearly explain a buyer’s needs to the internal team and to persuade the buyer that their business is best suited to work for them.
  3. People skills: Frequent communication with internal and external partners and solving problems that arise require a bid manager to know how to effectively interact with others. It may be necessary to persuade colleagues internally that they must help develop a bid response, even if they already have large workloads. It also may be necessary to lead a team of unmotivated or overworked colleagues who are not inspired to meet critical deadlines.
  4. Attention to detail: Bids include many requirements and specifications that must be followed. A bid manager must have a keen eye for detail to thoroughly review bids before they are submitted to ensure they have not missed anything and meet all requirements. From correcting misspelt words to confirming compliance with all specifications, a bid manager must be able to focus on the details.

Bid management tips

Successful bid management requires planning, writing, designing, collaborating and supervising. Here are some bid management tips.

Create a Bid Writing Guide

A writing guide that outlines style, tone, format and anything else needed to craft a bid will help ensure the final product is uniform and precise. All team members working on the bid must use this as the guide, including external contributors whose work may have to be edited by an internal colleague to ensure it matches the writing guide.

Create a Plan Bid Writing Plan

Because there are so many components to a bid, it’s important to break it down into manageable sections with realistic deadlines that ensure successful submission to a buyer. The plan should identify specific deadlines the buyer requires and internal deadlines for contributors to meet in order to satisfy the buyer’s time frame. The internal deadlines should allow for any corrections or modifications required before submitting the bid to the buyer.

Focus on Creative Design

Successful bids stand out because they engage the buyer. Focus on creative design, including flow charts, diagrams and graphics, that can help illustrate your points better than basic text in a bid. This will help the buyer visualize what you’re offering and make it easier for them to understand your bid.

Communicate Early and Often

It is important to meet regularly with the team to assess progress and resolve any issues with bids. Communicate with contributors to ensure everything is being done. Seek input to pursue new ideas and to identify problems early before they affect your bid.

Why is bid management important?

Successful bids require effective bid management. It is essential to develop effective bid management practices that your organisation can follow in order to oversee the time-consuming process of preparing, writing and submitting bids.

Some businesses that don’t have a bid manager can be frustrated by the process because no individual oversees it. In addition to other work they must complete, someone responsible for bid management can become stressed by the difficult task of coordinating the work and the short deadlines necessary to complete the bid with other colleagues.

One way to overcome this issue is to partner with a bid management company that includes a team of writers who will work closely with your organisation to develop the best possible bid that stands out from the competition. At Bid Writing Service our win rate for bids is more than 75%. We are experts in every phase of the bid process with experience managing bids from start to finish and have worked with a variety of industries including construction, recruitment, transport, healthcare and more.

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Syed Hasan

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We engaged Bid Writing Service to support our submission for the GMC tender, aiming to drive potential growth for our business. While we are still awaiting the final outcome, we can confidently say the service has been excellent and well worth the investment. Special thanks to Jessica, Peter, and Francesca, whose professionalism, responsiveness, and attention to detail greatly contributed to the strength of our submission. Their collaborative approach and expertise made the entire process smooth and reassuring. Highly recommended for any organisation seeking expert bid support.

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Andrew Hobbs

We engaged Bid Writing Service to support us in responding to a public tender opportunity. The service provided was simply exceptional. Well organised, proactive and responsive, accurate, punctual and of course very well written. This is a quality company with some really excellent client facing members of staff. Thank you Rhiannon, Francesca, Thea, Georgia and Lauren. Brilliant first impression and thoroughly recommended !!

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Joseph Palmer

We've been working with Lauren and Rhiannon at Bid Writing Service for a few months now and they have been great! They are super responsive to emails and are always there to guide/support us through the process. As soon as a tender get released that matches our industry Lauren sends it straight over even if it's an evening or weekend so we have piece of mind knowing we won't miss any tenders! Thank you Lauren & Rhiannon

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Ross Nicholson

Rhiannon was very switched on when it came to giving our company advice around bid writing. She produced drafts in a swift and professional manner which was important to us when the deadline was approaching fast.

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Vanessa Varoujian

Incredibly professional, responsive and dedicated. Great to have a team who take the time to get to know the business and our ethos, and understand the pressures of tender and bid writing for a small organisation.

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Crown ices Ltd.

One of the best companies we have worked with. From our first conversation to the completed work. Always on hand for any questions we had, very knowledgeable and timely. Would use again and would highly recommend. Thank you for your hard work and such excellent service. Crown ices Ltd.

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James Barber

I can not recommend BWS highly enough. Our first call with Luke was professional and built an immediate trust in the business. Lauren then took on our project at short notice with a 48 hour turn around time. She went above and beyond to ensure it was completed on time. We are now going to have a conversation about building a bid library and them becoming our exclusive supplier.

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Chris C

Lauren from BWS went above and beyond to support us with our tender on extremely short notice. Her dedication, professionalism, and willingness to assist at all hours were second to none. Lauren's expertise and responsiveness made what could have been a stressful process smooth and efficient. I cannot recommend her highly enough for anyone needing reliable and high-quality support.

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GMS SERVICES LTD

We have used BWS to assist with our bid writing services. Not only does this provide us with vital resources when there are multiple tenders we want to bid for, it also provides a quality bid which is written by engaging bid writers who are interested in our business and helping us succeed. They become a part of our business. We would highly recommend their services and many thanks to George Flower who has delivered a brilliant service for us.

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Barry Chapman

We used this company as part of our growth strategy, in that they, and I mean Lauren Moorhouse as their lead, created from scratch a comprehensive Bid Library. This is an excellent process to begin this new phase of our development, to gain more work and raising our branding profile. The whole system, was great to see how it grew into the formidable tool that it is, which we now have at our disposal, with an increase in our confidence to bolster our turnover.

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B&E Boys

We employed BWS to assist with our bid writing and knowledge management resources. The team were always very professional and flexible in working around our schedules whilst maintaining agreed deadlines. We would recommend BWS to others who are looking for a ‘fresh set of eyes’ on any business development material. We will be working with BWS in the future.

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Matt Webb

We engaged with BWS to assist with a bid on a civils project and were very pleased with the work they delivered. There was always clear communication and documents were produced within the agreed timeframes and cost. Being the first time working with a bid writing company they immediately put as at ease and gave us confidence that our submission was as strong as possible which gave us the best chance. Thanks to all the team at BWS!

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Nick Heath

Compass Fuel

We dived into the world of tenders, and Lauren made the process fairly simple for novices like ourselves. Wouldnt hesitate to use their services again. Nick Heath - Compass Fuel

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Josh Lownsborough

Working with Kyle has been a pleasure , He has been working weekends and evenings to get the job ready in time, His responses are superb and he is a real professional at his job. I hope we win the contract and I will certainly use Kyle again in the future

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Matt

My organisation has only recently started working with BWS and we have already seen a win! The team are always professional and work around my schedule. We will continue to work with BWS for future bids, thanks BWS team!

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Tracey Gordon

Excellent, efficient and professional service from Lauren & Rhiannon. Would 100% recommend and will definitely use again.

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James Bell

Great service. Quick turnaround and well written bid. Fingers crossed for a successful tender outcome.

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Chris Davy

We used BWS and found them very quick and efficient, well worth using and will do again

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Anele Griessel

Rhiannon was friendly, listened, and clarified our questions. Thank you very much

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Mirela Stefan